|
For all further support which is not covered below, please contact us at support@digitalproducts.org.uk
An analogue copier is the older style of copier where the image is taken from the original and using lens and mirrors, a charge is placed on the copy, which attracts toner to create the new image. Digital scans the original using an electronic process. This image is then stored digitally and reproduced onto the copy using the same technique as a laser printer. In a digital copier the original is scanned into memory, and then reproduced from memory rather than being scanned once for every copy. In an analogue copier, if you were copying an original that was double sided and had 3 pages, the original document would be scanned for each set you required. This can damage the original set as well as being slower. In a digital copier the original is scanned once into memory and then sets are produced from memory. This makes every copy exactly the same as the first. It reverses the black and white areas on an original, i.e. black background / white text can be reversed to white background / black text. This can be used when faxing a brochure with a coloured background. It is a function that moves an image on a copy to create a margin suitable for binding. It is used to produce individual copies of two documents placed side by side, such as the pages of a book. It sorts copies into numerical order. If you wanted 5 copies of a 10-page document, you would use this feature. It groups copies by page number. i.e. all page 1's grouped together, all page 2's grouped together, etc. It allows users to feed paper manually, without accessing the main paper tray. Used for letterheads, covers, transparencies, etc. It is double-sided printing.
Polling allows you to let another
fax machine dial your fax machine, scan and transmit a document. Like
you sending without having to pay for the phone call. It allows fax(es) to be sent to multiple sites in
one transaction It is similar to broadcasting, however, multiple sites
can be programmed under one key, for ease of use. It is a digital line that allows extremely fast communication. e.g. 3-second transmission speed for one A4 page.
Group 3 faxing is the standard faxing
speed, i.e. 6 second transmission for one A4 page, however, the introduction
of ISDN lines has meant that Group 4 faxing can be used with a transmission
speed of 3 seconds for one A4 page, which drastically reduces running
costs.
· The
ink film fax boasts quiet operation and high quality plain paper printing.
Manufacturing costs are relatively low due to the simple design. However,
because it’s one-strike ink film keeps a negative record of faxes,
this type of fax is inappropriate for applications where security is
a concern. Running costs are high because the thermal print heads are
expensive and wear out. Print quality can vary because of poor head-to-film
contact and smearing. If your paper runs out over night and your still receiving fax’s, then all the incoming fax’s will go into the machines memory. When the paper is refilled then your faxes from the memory will print out. The Automatic Document Feeder enables transmission or copying of multi page documents without having to manually place each individual page. This eliminates the need to feed pages into the fax one at a time. This speeds up operation and frees the operators to perform other tasks. A flatbed enables you to fax or copy
from books or magazines. This feature is not available on all faxes
and makes life easier if you have bound documents. This is a memory-based capability, which allows the fax to perform two jobs at once. You can store a document in memory while another document is being sent or received. This means that there is no need to wait around for the fax to finish the current job. Your fax is always available.
Our definition of multifunction is - a fax machine that includes the software, which enables it to print, scan and has a fax modem.
Some versions of Excel "lose" the print quality setting on document move from PC to PC. Check there is an entry in 'Print Quality' under Page settings before trying to print.
Check the page size in File, Page Set-up. Should be set to A4.
Check that the PC with the physical connection to the printer is powered on. It is a widely used local area network technology. It is the ability to print right to the edge of the page, without a border (applicable to colour copiers). A network system that provides a relatively small area with high-speed data transmission at a low error rate. Examples of a LAN are Ethernet and Token Ring. A network which includes nodes distributed over a larger geographical area then can be served by a local area network. A Page Description Language developed by the American software house, Adobe Systems, which enables printers to understand sophisticated page layouts. Token Ring was mainly developed by IBM. It is a ring topology that uses the token passing method. Borderless printing allows you to print edge-to-edge images at the touch of a button. It is ideal for printing photos and flyers and you can print onto media from 4 x 6 to A4 and A3. You will find this feature on low to mid-range Canon printers and above.
Vivid Photo is one of the latest imaging
processing functions to be added to Canon’s printers. It allows
the user to optimise their images and will enhance natural colours such
as the blues of skies and seas, and the greens of tree’s and grass.
This is all with a single click within the printer driver.
All printers on the market will have a dpi rating. This rating relates to the quality of the prints you will receive. If a printer quotes a resolution of ‘2400 x 1200 dpi’ then that means it will produce that many ‘dots per inch’. The higher the ‘dpi’ the better the quality will be.
Inkjet printers utilise four different
colours to print; Black, Cyan, Magenta and Yellow. Most printer manufacturers
use ‘sealed’ toner cartridges, which means that as soon
as one colour runs out, you have to throw away the cartridge resulting
in a lot of wastage.
Most desktop printers use either Parallel or USB (Universal Serial Bus) connections. There are benefits to using both of these connections, although USB is considered the more versatile and ‘capable’ of the two. Some differences are:
With vivid, razor sharp pictures on a wide screen, a plasma screen brings high impact images to a business or home entertainment environment. Pixels form together to make
the image that appears on your screen, the more pixels the clearer the
picture is.
This is the measurement of the difference in light intensity between the darkest black and the brightest white. The higher the contrast ratio the better the picture quality. XGA denotes that the Plasma is of a higher definition (more pixels) and therefore the image will be of even greater clarity.
You will only need a tuner if you will be using the screen to watch normal TV and will not be attaching the Plasma to a Digital TV or Satallite Receiver. However you will need an adaptor (a BNC board) to be able to connect to the input you decide to make the Plasma operational.
No, the Plasma gives such excellent picture clarity that you can view it in most situations.
Your eye is naturally drawn to the picture rather than the frame itself.
The landscape screen will be the normal choice of Plasma to give you your wide screen cinema graphic picture where as the portrait Plasma set-up is useful for displaying information in places such as airports and shops. There are various options for mounting your Plasma display. You can use a pedestal stand which would allow you to place the Plasma on a cabinet or table, you can use a display stand which would allow you to place the Plasma in a shop window and also give you the benefit of being able to wheel it around. Alternatively you can permanently mount it on a wall using a mounting bracket. We have various payment options including buying outright, leasing and interest free credit. Please contact us for further details. Also our Panasonic Plasmas come with a 1-Year loan replacement warranty.
The average life span of a Plasma TV is 30,000 hours, which means if watched for 4 hours every day would equal 20 years.
- TDS
Several factors will affect where an interactive whiteboard may be suitably located. These include available wall space, position of audience, direction of sunlight, location of projector etc. The projector model being used and the size of the whiteboard will determine the range of distances that the projector needs to be from the whiteboard.
A Pentium 233 MHz processor PC with 32 Mb RAM, 10 Mb disk space, one free serial (COM) or USB port and a graphics card with 2 Mb RAM running 64k (16 bit) colours is the minimum specification recommended. The TDS ACTIVboard will work with Microsoft Windows 95, 98, ME, 2000 and XP operating systems.
The TDS ACTIVboard will work with any LCD or DLP projector. The matt surface of the TDS ACTIVboard enables bright projectors to be used without causing problems of reflection or ‘hot-spots’ on the board surface. Projector brightness depends on brightness of the environment, budget etc. Typical projector brightness levels may range from 1000 to 1700 ANSI lumens.
This depends on planned usage, budgets etc. but an interactive whiteboard mounted on the wall and projector mounted on the ceiling is usually the preferred option. The system will be more ‘ready-to-go’ as the projector and computer only need be switched on. With no need to make connections and no need to line up the image or to calibrate the board. In addition, much of the shadow cast by projectors (compared to being sat on the desk) is eliminated. To assist with wall mounting, each TDS ACTIVboard is supplied with wall mounting brackets and a fixing template. Alternatively a stand may be purchased. The TDS ACTIVboard is supplied with a power supply, an eight metre serial cable and a five metre USB cable. Extension kits are available. Each TDS ACTIVboard is supplied with BOARDmate software on CD. This is a set of presentation and annotation tools complete with an electronic flipchart for saving notes or delivering a presentation. BOARDmate can be used in conjunction with any Microsoft Windows application. BOARDmate does not need the TDS ACTIVboard connected to the computer to be used. This way, presentations can be prepared in BOARDmate’s electronic flipchart in remote locations.
Yes, flipchart files can be saved as HTML files so that they may be viewed from any computer with a web browser. Alternatively, if you wish to keep the flipchart in it’s BOARDmate format, BOARDmate will need to be installed on the computer where the file is to be viewed.
Since the TDS ACTIVboard is supplied with a complete set of software tools in BOARDmate, there should be no need to use dry marker pens. TDS do not encourage their general use on the board. However, dry marker pens may be used occasionally.
No. The surface will last the lifetime use of the board as it has been designed with a tough Formica surface. Cleaning the surface regularly will maintain its appearance as good as new.
Yes, you can use as a large monitor screen with any video-conferencing package or you can use to data conference by sharing applications across two locations. In particular, the TDS ACTIVboard integrates with Windows NetMeeting from Microsoft where applications (such as Microsoft Word etc.) and BOARDmate can be shared. For example, a Microsoft Word document can be viewed, edited, and annotated with BOARDmate’s tools and saved at both locations. Windows NetMeeting can be downloaded free at www.microsoft.com/windows/netmeeting/download/default.asp
The TDS ACTIVboard is backed by a three year on-site manufacturers warranty and the board’s surface is guaranteed for an additional two years. - KXBP 800
Several factors will affect where an interactive whiteboard may be suitably located. These include available wall space, position of audience, direction of sunlight, location of projector etc. The projector model being used and the size of the whiteboard will determine the range of distances that the projector needs to be from the whiteboard.
A Pentium 150 MHz processor PC with 32 Mb RAM, 10Mb of free disk space with CD ROM drive. The KXBP800 will work with Microsoft Windows 95, 98, ME, 2000 and NT operating systems.
The board will work with any LCD or DLP projector. Projector brightness depends on brightness of the environment, budget etc. Typical projector brightness levels may range from 1000 to 1700 ANSI lumens.
This, of course depends on planned usage, but an interactive whiteboard mounted on the wall and projector mounted on the ceiling is usually the preferred option as much of the shadow cast by projectors (compared to being sat on the desk) is eliminated. However a mobile stand can be supplied.
The KXBP800 comes with utility software that allows you to quickly open spreadsheets and documents in your software applications. Simply press on the KXBP800 surface with the electronic pen and you can control you’re your applications and other multimedia materials projected onto the board.
The KXBP 800 allows you to open up meetings and presentations at locations all around the world. Your meeting notes can be reproduced at remote locations
Each unit, when provided with installation, is backed by a two-year on-site manufacturers warranty.
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| copier,cannon,dmcplc,photocopiers,printers,copiers,canon,panasonic,facsimile,fax,colour,dmc business machines,colour copiers,digital,analogue,colour controllers,audio visual,printers,laser,drivers,multifunction,UK,edm,print,buy,purchase,lease,photo copiers,photo copier |
General
| General |
What
Is The Difference Between A Digital And An Analogue Copier?
An analogue copier is the older style of copier where the image is taken from the original and using lens and mirrors, a charge is placed on the copy, which attracts toner to create the new image. Digital scans the original using an electronic process. This image is then stored digitally and reproduced onto the copy using the same technique as a laser printer.
In a digital copier the original is scanned into memory, and then reproduced from memory rather than being scanned once for every copy. In an analogue copier, if you were copying an original that was double sided and had 3 pages, the original document would be scanned for each set you required. This can damage the original set as well as being slower. In a digital copier the original is scanned once into memory and then sets are produced from memory. This makes every copy exactly the same as the first.
It reverses the black and white areas on an original, i.e. black background / white text can be reversed to white background / black text. This can be used when faxing a brochure with a coloured background.
It is a function that moves an image on a copy to create a margin suitable for binding.
It is used to produce individual copies of two documents placed side by side, such as the pages of a book.
It sorts copies into numerical order. If you wanted 5 copies of a 10-page document, you would use this feature.
It groups copies by page number. i.e. all page 1's grouped together, all page 2's grouped together, etc.
It allows users to feed paper manually, without accessing the main paper tray. Used for letterheads, covers, transparencies, etc.
It is double-sided printing.
| Fax |
Polling allows you to let another
fax machine dial your fax machine, scan and transmit a document. Like
you sending without having to pay for the phone call.
It allows fax(es) to be sent to multiple sites in
one transaction
It is similar to broadcasting, however, multiple sites
can be programmed under one key, for ease of use.
It is a digital line that allows extremely fast communication. e.g. 3-second transmission speed for one A4 page.
What
Is The Difference Between Group 3 & Group 4 Faxing?
Group 3 faxing is the standard faxing
speed, i.e. 6 second transmission for one A4 page, however, the introduction
of ISDN lines has meant that Group 4 faxing can be used with a transmission
speed of 3 seconds for one A4 page, which drastically reduces running
costs.
What
is the difference between an ink film, an inkjet and a laser fax?
· The
ink film fax boasts quiet operation and high quality plain paper printing.
Manufacturing costs are relatively low due to the simple design. However,
because it’s one-strike ink film keeps a negative record of faxes,
this type of fax is inappropriate for applications where security is
a concern. Running costs are high because the thermal print heads are
expensive and wear out. Print quality can vary because of poor head-to-film
contact and smearing.
· The inkjet fax is compact, easy to use, quiet,
boasts high resolution, reasonable running costs and easy maintenance.
Manufacturing costs are low and is capable of colour incorporation.
However, inkjet faxes are prone to slow printing, variable print quality
and nozzle clogging problems.
· Laser faxes offer superb high-quality, high-speed
printing on a wide range of paper. Their high performance, make the
suitable for service as copiers as well. However, laser faxes are bulky
and expensive to produce. The use of many consumables, a limited number
of print cycles and numerous moving parts make them expensive to run
and maintain.
If your paper runs out over night and your still receiving fax’s, then all the incoming fax’s will go into the machines memory. When the paper is refilled then your faxes from the memory will print out.
The Automatic Document Feeder enables transmission or copying of multi page documents without having to manually place each individual page. This eliminates the need to feed pages into the fax one at a time. This speeds up operation and frees the operators to perform other tasks.
A flatbed enables you to fax or copy
from books or magazines. This feature is not available on all faxes
and makes life easier if you have bound documents.
This is a memory-based capability, which allows the fax to perform two jobs at once. You can store a document in memory while another document is being sent or received. This means that there is no need to wait around for the fax to finish the current job. Your fax is always available.
What
is a multifunctional fax?
Our definition of multifunction is - a fax machine that includes the software, which enables it to print, scan and has a fax modem.
| Printing |
When
printing an Excel spreadsheet created on a different PC, excel crashes
and I get no print.
Some versions of Excel "lose" the print quality setting on document move from PC to PC. Check there is an entry in 'Print Quality' under Page settings before trying to print.
Why
Does The Printer Say ‘Check Paper Size’ Or ‘Load Letter
Paper’ When I Print A Document From Microsoft Word?
Check the page size in File, Page Set-up. Should be set to A4.
On
a Win95 peer-to-peer network I cannot print to a network printer first
thing. It will work if I restart my computer.
Check that the PC with the physical connection to the printer is powered on.
It is a widely used local area network technology.
It is the ability to print right to the edge of the page, without a border (applicable to colour copiers).
A network system that provides a relatively small area with high-speed data transmission at a low error rate. Examples of a LAN are Ethernet and Token Ring.
A network which includes nodes distributed over a larger geographical area then can be served by a local area network.
A Page Description Language developed by the American software house, Adobe Systems, which enables printers to understand sophisticated page layouts.
Token Ring was mainly developed by IBM. It is a ring topology that uses the token passing method.
Borderless printing allows you to print edge-to-edge images at the touch of a button. It is ideal for printing photos and flyers and you can print onto media from 4 x 6 to A4 and A3. You will find this feature on low to mid-range Canon printers and above.
What
Is Vivid Photo Technology?
Vivid Photo is one of the latest imaging
processing functions to be added to Canon’s printers. It allows
the user to optimise their images and will enhance natural colours such
as the blues of skies and seas, and the greens of tree’s and grass.
This is all with a single click within the printer driver.
Dpi
Resolution – How does it affect the Quality?
All printers on the market will have a dpi rating. This rating relates to the quality of the prints you will receive. If a printer quotes a resolution of ‘2400 x 1200 dpi’ then that means it will produce that many ‘dots per inch’. The higher the ‘dpi’ the better the quality will be.
Single
Inks – What are the Benefits?
Inkjet printers utilise four different
colours to print; Black, Cyan, Magenta and Yellow. Most printer manufacturers
use ‘sealed’ toner cartridges, which means that as soon
as one colour runs out, you have to throw away the cartridge resulting
in a lot of wastage.
With ‘Separate Ink Tanks’ each colour is provided in its
own individual tank and when it is empty you simply replace that colour
which means no wastage at all. Most Canon printers use ‘Separate
Ink Tanks’ which means that the cost of ownership is lower than
that of a lot of their competitors.
What
is the difference between USB and Parallel Connections
Most desktop printers use either Parallel or USB (Universal Serial Bus) connections. There are benefits to using both of these connections, although USB is considered the more versatile and ‘capable’ of the two. Some differences are:
- USB will transport data more quickly than Parallel
and is therefore used for applications that use bigger file sizes
and for ‘photographic’ printers.
- Some low power consumption products can also be
powered via the USB Cable and therefore do not need a mains cable.
- USB devices can be inter-connected by the cable
(up to a maximum of 256)
- Many older PC’s or Workstations do not have
USB connectivity so would need to connect via a Parallel port.
- You cannot use a USB device with Windows 95 or NT4 operating systems.
| Plasma |
What
are the benefits of Plasma
With vivid, razor sharp pictures on a wide screen, a plasma screen brings high impact images to a business or home entertainment environment.
This is the measurement of the difference in light intensity between the darkest black and the brightest white. The higher the contrast ratio the better the picture quality.
XGA denotes that the Plasma is of a higher definition (more pixels) and therefore the image will be of even greater clarity.
Do
I need a tuner and adaptor to make my Plasma screen a TV?
You will only need a tuner if you will be using the screen to watch normal TV and will not be attaching the Plasma to a Digital TV or Satallite Receiver. However you will need an adaptor (a BNC board) to be able to connect to the input you decide to make the Plasma operational.
Do
I have to dim the lights to be able to get a clear picture?
No, the Plasma gives such excellent picture clarity that you can view it in most situations.
What
is the benefit of a black finish?
Your eye is naturally drawn to the picture rather than the frame itself.
What
is the difference between a landscape and portrait screen?
The landscape screen will be the normal choice of Plasma to give you your wide screen cinema graphic picture where as the portrait Plasma set-up is useful for displaying information in places such as airports and shops.
There are various options for mounting your Plasma display. You can use a pedestal stand which would allow you to place the Plasma on a cabinet or table, you can use a display stand which would allow you to place the Plasma in a shop window and also give you the benefit of being able to wheel it around. Alternatively you can permanently mount it on a wall using a mounting bracket.
We have various payment options including buying outright, leasing and interest free credit. Please contact us for further details. Also our Panasonic Plasmas come with a 1-Year loan replacement warranty.
What
is the expected life span of a plasma?
The average life span of a Plasma TV is 30,000 hours, which means if watched for 4 hours every day would equal 20 years.
| Interactive Boards |
- TDS
Where
Should I Position The Interactive Whiteboard?
Several factors will affect where an interactive whiteboard may be suitably located. These include available wall space, position of audience, direction of sunlight, location of projector etc. The projector model being used and the size of the whiteboard will determine the range of distances that the projector needs to be from the whiteboard.
What
System Requirements Are Needed To Drive The TDS ACTIVboard?
A Pentium 233 MHz processor PC with 32 Mb RAM, 10 Mb disk space, one free serial (COM) or USB port and a graphics card with 2 Mb RAM running 64k (16 bit) colours is the minimum specification recommended. The TDS ACTIVboard will work with Microsoft Windows 95, 98, ME, 2000 and XP operating systems.
Which
Projectors Will Work With The TDS ACTIVboard?
The TDS ACTIVboard will work with any LCD or DLP projector. The matt surface of the TDS ACTIVboard enables bright projectors to be used without causing problems of reflection or ‘hot-spots’ on the board surface. Projector brightness depends on brightness of the environment, budget etc. Typical projector brightness levels may range from 1000 to 1700 ANSI lumens.
Should
I Wall-mount The Interactive Whiteboard Or Use It On A Mobile Stand?
This depends on planned usage, budgets etc. but an interactive whiteboard mounted on the wall and projector mounted on the ceiling is usually the preferred option. The system will be more ‘ready-to-go’ as the projector and computer only need be switched on. With no need to make connections and no need to line up the image or to calibrate the board. In addition, much of the shadow cast by projectors (compared to being sat on the desk) is eliminated. To assist with wall mounting, each TDS ACTIVboard is supplied with wall mounting brackets and a fixing template. Alternatively a stand may be purchased.
The TDS ACTIVboard is supplied with a power supply, an eight metre serial cable and a five metre USB cable. Extension kits are available.
Each TDS ACTIVboard is supplied with BOARDmate software on CD. This is a set of presentation and annotation tools complete with an electronic flipchart for saving notes or delivering a presentation. BOARDmate can be used in conjunction with any Microsoft Windows application. BOARDmate does not need the TDS ACTIVboard connected to the computer to be used. This way, presentations can be prepared in BOARDmate’s electronic flipchart in remote locations.
Can
I Share My Flipchart Files With Others?
Yes, flipchart files can be saved as HTML files so that they may be viewed from any computer with a web browser. Alternatively, if you wish to keep the flipchart in it’s BOARDmate format, BOARDmate will need to be installed on the computer where the file is to be viewed.
Can
I Use Standard Dry-erase Markers On The TDS ACTIVboard?
Since the TDS ACTIVboard is supplied with a complete set of software tools in BOARDmate, there should be no need to use dry marker pens. TDS do not encourage their general use on the board. However, dry marker pens may be used occasionally.
Does
The Surface Ever Need Replacing?
No. The surface will last the lifetime use of the board as it has been designed with a tough Formica surface. Cleaning the surface regularly will maintain its appearance as good as new.
Can
I Use A TDS ACTIVboard For Conferencing?
Yes, you can use as a large monitor screen with any video-conferencing package or you can use to data conference by sharing applications across two locations. In particular, the TDS ACTIVboard integrates with Windows NetMeeting from Microsoft where applications (such as Microsoft Word etc.) and BOARDmate can be shared. For example, a Microsoft Word document can be viewed, edited, and annotated with BOARDmate’s tools and saved at both locations. Windows NetMeeting can be downloaded free at www.microsoft.com/windows/netmeeting/download/default.asp
What
Warranty Is Supplied With The TDS ACTIVboard?
The TDS ACTIVboard is backed by a three year on-site manufacturers warranty and the board’s surface is guaranteed for an additional two years.
- KXBP 800
Where
Should I Position The Interactive Whiteboard?
Several factors will affect where an interactive whiteboard may be suitably located. These include available wall space, position of audience, direction of sunlight, location of projector etc. The projector model being used and the size of the whiteboard will determine the range of distances that the projector needs to be from the whiteboard.
What
System Requirements Are Needed To Drive The KXBP 800?
A Pentium 150 MHz processor PC with 32 Mb RAM, 10Mb of free disk space with CD ROM drive. The KXBP800 will work with Microsoft Windows 95, 98, ME, 2000 and NT operating systems.
Which
Projectors Will Work With The KXBP 800?
The board will work with any LCD or DLP projector. Projector brightness depends on brightness of the environment, budget etc. Typical projector brightness levels may range from 1000 to 1700 ANSI lumens.
Should
I Wall-mount The Interactive Whiteboard Or Use It On A Mobile Stand?
This, of course depends on planned usage, but an interactive whiteboard mounted on the wall and projector mounted on the ceiling is usually the preferred option as much of the shadow cast by projectors (compared to being sat on the desk) is eliminated. However a mobile stand can be supplied.
What
Software Is Supplied With The KXBP 800?
The KXBP800 comes with utility software that allows you to quickly open spreadsheets and documents in your software applications. Simply press on the KXBP800 surface with the electronic pen and you can control you’re your applications and other multimedia materials projected onto the board.
Can
I Use A KXBP 800 For Conferencing?
The KXBP 800 allows you to open up meetings and presentations at locations all around the world. Your meeting notes can be reproduced at remote locations
What
Warranty Is Supplied With The KXBP 800?
Each unit, when provided with installation, is backed by a two-year on-site manufacturers warranty.
